Effective Date: 7-10-2023
- Introduction
This Dermodality Reseller Policy (“Policy”) outlines the guidelines and restrictions applicable to all resellers of Dermodality products (“Resellers”). Dermodality places great value on the integrity and reputation of its brand and products, and this Policy is designed to ensure that Resellers uphold the highest standards of professionalism, customer service, and pricing. By becoming a Dermodality Reseller, you agree to comply with the terms and conditions outlined in this Policy.
- Authorized Sales Channels
2.1 Prohibited Third-Party Sites
Resellers are explicitly prohibited from selling Dermodality products through third-party e-commerce platforms, including but not limited to Amazon, eBay, or any similar online marketplaces. This restriction is in place to maintain control over product quality, customer experience, and to protect the Dermodality brand image.
2.2 Authorized Sales Channels
Resellers are authorized to sell Dermodality products through the following channels:
a. Your own e-commerce website: Resellers are encouraged to establish and maintain their own independent websites to sell Dermodality products, provided that these websites comply with all applicable laws and regulations.
b. Physical retail stores: Resellers may sell Dermodality products from a physical retail store location, subject to any local laws and regulations governing the operation of such establishments.
c. Authorized professional spas and salons: Resellers may sell Dermodality products to professional spas and salons, provided that they adhere to the terms of this Policy and comply with any additional agreements or requirements established by Dermodality.
- Pricing Guidelines
3.1 Suggested Retail Price
Resellers are required to adhere to Dermodality’s suggested retail price (SRP) for all Dermodality products. The SRP will be communicated to Resellers by Dermodality and may be subject to periodic updates. Resellers shall not advertise, promote, or sell Dermodality products below the SRP, except during authorized promotional periods explicitly communicated by Dermodality.
3.2 Competitive Pricing
While Resellers must maintain prices at or above the SRP, they are allowed to offer additional incentives, such as discounts, loyalty programs, or bundled offers, to customers, as long as these incentives do not result in the selling price falling below the SRP.
- Compliance and Enforcement
4.1 Monitoring
Dermodality reserves the right to monitor Resellers’ compliance with this Policy through various means, including but not limited to website audits, customer surveys, and mystery shopping programs.
4.2 Reporting Violations
Dermodality encourages anyone who becomes aware of a Reseller’s violation of this Policy to promptly report it to Dermodality’s authorized representative.
4.3 Consequences of Non-Compliance
In the event of a Reseller’s non-compliance with this Policy, Dermodality may take appropriate action, including but not limited to:
a. Issuing a warning or reminder of the Policy’s terms and requirements. b. Temporarily suspending or permanently terminating the Reseller’s authorization to sell Dermodality products. c. Restricting the Reseller’s access to Dermodality’s marketing materials, promotional offers, or other benefits. d. Pursuing legal remedies or other actions available under applicable laws.
- Right to Refuse Service
Dermodality reserves the right to refuse service to anyone, including Resellers, at its sole discretion, without providing a reason or explanation for such refusal.
- Policy Amendments
Dermodality reserves the right to amend, modify, or update this Policy at any time, at its sole discretion. Changes to the Policy will be communicated to Resellers in writing or via electronic means, and Resellers will be expected to comply with the updated Policy from the effective date specified in the communication.
By continuing to sell Dermodality products, Resellers affirm their agreement and adherence to this Policy and any subsequent amendments.
